SHIPPING- Can take up to 7-10 business days to ship not including weekends or holidays to ship bundles, lace products, wigs that are not custom ordered.

CUSTOM ORDERS- Can take up to 14 business days not including weekends or holidays to fulfill order. Orders will ship after being completed and a tracking number will be provided to the email that is provided when ordered.

RETURNS & REFUNDS - Returns or refunds will not be provided unless an error is caused by Jazz Your Beauty. Due to COVID 19, exchanges CANNOT be made. if you make a mistake on an order, please email to see if the order can be fixed prior to shipping. Once the item is shipped, changes cannot be made. Please insure that the proper address with apartment number (if applicable) is correct before submitting order.